“I was satisfied with the service checkup. Michael was very professional and thorough. He replaced an air filter in a difficult situation. Then checked my heating system. Advised me on some maintenance. I declined, but appreciated him bringing the items to my attention. Before leaving, he also offered an ongoing service offering, which I declined as I hope to move later this year. I will leave Vailes paperwork among the service papers for the next owner. Thanks.”
“Thank you so much for an excellent experience in getting our new heat pump installed. Jake, Josh, & Tristen were great to work with. Thanks also for the delicious cookies we received!”
“Thank you Vailes so much for your help. Chad was great & a real asset to VAILES. Thank you so much Samantha for your help too!”
“Very professional and courteous”
“Michael was so helpful in every way possible and I truly appreciate everything that he did to help me get up and running again!!!!!”
“Another great visit! Jonathan was early but it wasn't a probably and actually welcome timing and I really like the phone call to let us know they are on there way. He did the preventative maintenance on my Trane gas furnace and installed a new humidifier pad which really needs to be done every year. Before beginning he filled me in on his process and thankfully found no issues with the furnace. The entire process was some and easy. Thanks!”
“David was professional and friendly in diagnosing the problem we had. I would highly recommend service from Vailes based on this experience.”
“Matthew and David were super helpful, friendly, and fixed everything very quickly! They explained what was wrong and got it done.”