“We couldn’t be happier with our new heat pump system. Rory was professional and considerate during the planning and installation. The entire installation team was polite and efficient and we would recommend Vailes without hesitation. It was a pleasure working with them and we now have a more comfortable home. Thank you for everything.”
“Had a very great experience with Vailes and their very professional staff. My old heat pump failed recently and within a few days, a replacement was ordered and installed very quickly. The Tech’s who performed the work were very professional, polite and patient answering my questions and giving me regular updates on their progress. I highly recommend this company and their staff to others who need their HVAC systems replaced.”
“Professional, efficient, great people skills, clean, to the point.”
“I used Vailes to replace a sink, faucet, and garbage disposal. The technician, Chris, was very knowledgeable, professional, and did an excellent job. I will definitely use Vailes in the future!”
“Just had my furnaces checked for their yearly maintenance by Jessie and another fine young man that accompanied and worked with him to check everything out to make sure they were working properly. They discovered the humidifier wasn’t working properly and finally came to the conclusion that it wasn’t repairable. I really appreciated their friendliness and expertise. Vailes has some of the nicest and knowledgeable service technicians I have every met. I highly recommend them and trust them completely.”
“Great communications throughout. Arrived when scheduled; was organized, thorough and neat.
First time used- my “go to” company now.”
“great service this am from KYLE !!! friendly-professional -so thorough !! liked having him in our mountain home.have always enjoyed gene {bull} also and applaud vailes for always having such fine employees !! ROBERT–GREAT SERVICE IN EVERY WAY !! HAPPY 2020 AND APPRECIATE WHAT YOU ALL DO FOR ME”
“Our garbage disposal was leaking. Vailes was able to send a technician that same day. Mr. Schaeffer quickly installed the new unit and tested its operation.
We have used Vailes both for a complete bathroom remodeling and for a number of minor repairs, such as toilets, and have always been completely satisfied with the speed, quality, and cost of the service.”
“Gene “Bull” Schaeffer has worked on mine and my daughter’s units. He is always professional and courteous and gets repairs done!”