“Quick response on a hot day. Knowledgeable, polite, friendly technician diagnosed the problem and fixed it promptly. Welcome cool air.”
“It’s hard to find a good maintenance repair for the ductless air conditioning and my Mitsubishi was cleaned serviced correctly and the water leakage was fixed it’s all working great”
“Really appreciated Gene’s assistance this morning with my bathroom sink and getting it in good working order. Gene is very professional, patient, knowledgeable and kind. I also appreciated his allowing me to watch the work done as it was not simple.”
“AC WENT OUT ON A HOT SUNDAY 8/5. CALLED VAILES AND JULIE, BLESS HER HEART,WAS ABLE TO SEND TECH OUT BY 10:30 MON AM 8/6.GENE SCHAEFFER ARRIVED WITH A GREAT ATTITUDE AND REPAIRED SYSTEM RIGHT AWAY. HE ALSO TOOK CARE OD 2 MINOR PLUMBING ISSUES.HE WAS FRIENDLY AND VERY PROFICCENT-PRICE WAS GOOD ALSO.CANNOT BEAT VAILES !!!!”
“Always A1 service. Not only
very knowledgeable but very
curtious and pleasant. Never
have we ever been disappointed with anyone.
Quality service with quality
products.”
“Our heating and air were replaced. The techs. were very
knowledgeable and professionable. They removed
the old and installed the new one
well within the time scheduled.
They were pleasant and kept
us informed all along the process. We could not be more
pleased with the product or the
work. The system is performing much more effiently than the old system.
Thanks Vailes.”
“The Holiday Inn Staunton relies on Vailes for major to minor repairs and we find Vailes to be extremely professional and cost effective. Bull has been the primary Technician for us and he is extremely knowledgeable and professional and most importantly timely. Jonathan Chief Engineer”
“Great Service!!! Prompt, polite and fixed the first time. Thanks.”