Testimonials – Maintenance Articles

Duel Fuel Maintenance in Mt. Sidney, VA 24467

November 29, 2022

Casey did a great job. He is a terrific person. We are very thankful he came! He spent time on the system and showed he cared. Would love to have him back out in the future.

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Duel-Fuel Maintenance in Waynesboro, VA 22980

November 29, 2022

We have had issues with our thermostat switching from electric to propane. Casey was able to program our thermostat correctly and the system is working much better now. We are very happy. Casey knows what he is doing and did a great job!

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Heat Pump Maintenance in Staunton, VA 24401

November 11, 2022

It’s always a delight to see Casey! He does a great job at keeping our HVAC system operating a peak performance and does so with a great attitude. – L.R.

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Heat Preventative Maintenance in Staunton, VA 24401

October 6, 2022

“It was a pleasure having Michael Jones out today to perform the heating preventative maintenance. He was kind and professional and caught a few items and corrected them. Communication was excellent. Dave and I appreciate the thoroughness and attention to detail!” – Lena F.

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Heat Pump Maintenance and Repair in Waynesboro, VA 22980

June 20, 2022

“A big thank you to Michael! He was in our area and stopped by to make sure we were doing okay since his last visit. He is a very kind and helpful technician.” – Don J.

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A/C Maintenance in Waynesboro, VA 22980

June 6, 2022

“I am very pleased with Casey! He is so knowledgeable and fixed my thermostat and even my phone. He took pictures in the attic to show me what was going on.” – Ruth L.

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Air Conditioner Maintenance in Lyndhurst, VA 22952

June 6, 2022

“Casey was professional and kind. Great job” – Karen V.

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Air Conditioner Maintenance in Waynesboro, VA 22980

May 19, 2022

“Casey did a fine job with our annual A/C check-up. He advised us we’d need a new humidifier pad in the fall, which I agreed, and he added it to our furnace check-up so it would be taken care of.” – Steve J.

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Air Conditioner Maintenance in Staunton, VA 24401

May 13, 2022

“Casey was professional, knowledgeable, and thorough checking out our AC system before cooling season. He also helped us with questions about indoor air quality options. We had total confidence in his work and are happy to have signed on for Vailes’ preventative maintenance program for our HVAC systems. You guys run a quality operation!” –…

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Air Conditioner Maintenance in Waynesboro, VA 22980

May 12, 2022

“Casey was very polite and thorough when servicing my A/C systems. I am very impressed. I am extremely happy with Vailes and all employees!” – Barbara D.

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