“Thank you all so much for the wonderful and professional work on the house. It has also been a pleasure communicating with you, Samantha. I think you all for your kindness. Getting business to show up when they say is hard enough these days. Getting them to show up on time and then be pleasant seems to be extremely rare – so you guys are rockstars. Thanks again!”
“We were very pleased with how the install went yesterday. The guys stayed busy all day and didn’t leave until everything was finished and they explained how it all worked. Once again, I was very happy with Vailes and the service you offer. I know my mom was pleased with the work also.”
“It was a pleasure having Michael Jones out today to perform the heating preventative maintenance. He was kind and professional and caught a few items and corrected them. Communication was excellent. Dave and I appreciate the thoroughness and attention to detail!”
“Thank you for your professionalism and expert workmanship”
“After dealing with a former heating & ac company… 3 technicians, no results, & no call back (who said I would have to tear into my wall or siding), Will had the problem repaired and back up & running In no time. He was very polite, very knowledgeable, and took excellent care of my ac system inside and out. This is the type of technician you want coming into your home…100% reliable. Everyone I have dealt with at Vailes has been exceptional, including Samantha, who was so sweet & helpful. Thank you!!!”
“Casey was wonderful when out to repair my heat pump system! He was super polite, well spoke, and broke things down to make it easy for me to understand. I felt very comfortable having Casey in my home. Vailes has a wonderful technician on their hands.”
“Casey and all Vailes techs have been great! Everyone is always courteous and professional.”
“Michael was very open, friendly, and accommodating. He showed me everything I needed to know and seemed to know what he was doing. I am very satisfied with his work.”
“The work and knowledge was excellent. Vailes put ever effort in to achieve customer satisfaction!”