Testimonials – Heat Pumps Articles

Heat Pump Maintenance in Staunton, VA 24401

February 3, 2023

“Thank you for sending Michael today to service the heat pump. Michael is friendly, professional, and very respectful to our office staff, going above and beyond not to disrupt our workday while completing the required service/ maintenance. He is very knowledgeable with great dedication to detail while providing excellent customer service. Michael is a pleasure…

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Heat Pump Maintenance in Waynesboro, VA 22980

December 6, 2022

“We have been very pleased with the HVAC service provided by Vailes Brothers.” – Andrew S.

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Heat Pump Maintenance in Staunton, VA 24401

December 6, 2022

“Great job as usual. Everything worked on or the issues found were explained before the technician left. No mess left behind. Thanks!” – Tim D.

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Heat Pump Repair in Waynesboro, VA 22980

November 17, 2022

“I recently bought a house and in 5 days had heard noises coming from the heat pump. It was raining hard out and was very cold. I was very worried and went online at night. Luckily I found Vailes’ service. Misti had already emailed me in the morning for help before I woke up. I…

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Heat Pump Maintenance in Staunton, VA 24401

November 11, 2022

It’s always a delight to see Casey! He does a great job at keeping our HVAC system operating a peak performance and does so with a great attitude. – L.R.

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Heat Pump and Gas Furnace Install in Staunton, VA 24401

October 6, 2022

“Thank you for your professionalism and expert workmanship” – Robert H.

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Heat Pump Repair in Fishersville, VA 22939

September 12, 2022

“Casey was wonderful when out to repair my heat pump system! He was super polite, well spoke, and broke things down to make it easy for me to understand. I felt very comfortable having Casey in my home. Vailes has a wonderful technician on their hands.”  – Robert W. 

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Heat Pump Maintenance in Waynesboro, VA 22980

August 23, 2022

“Casey and all Vailes techs have been great! Everyone is always courteous and professional.” – Ken J.

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Heat Pump Repair in Staunton, VA 24401

July 14, 2022

“Thank you Vailes for taking care of me. Will did a really really good job and was incredibly helpful. He straightened out my thermostat and showed me how to reconfigure the temperature sensor. My thermostat is working great now!” – D. E.

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Heat Pump Repair in Staunton, VA 24401

June 24, 2022

“We are so thankful for Will. He is such a sweetheart. He was able to get our unit back up and running so no we have cool air! We are very happy with his service.” – Jill E.

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