Testimonials – Air Conditioning Articles
We will always choose Vailes for any heating, cooling or plumbing issues. Their employees (from the front end to the service workers) are extremely knowledgeable, polite, thorough, and their attention to detail is impeccable. Service is quick and questions are always answered.
Continue Reading“I recently experienced a sizable leak in my patio ceiling, due to improper placement of an air conditioning line in my attic. Thank you to your technician, Michael, who analyzed and repaired this problem quickly. He explained why this leak had occurred and what it would take to replace the ceiling wood damaged by this leak. Through…
Continue ReadingI talked with Samantha twice on the phone and she was very kind and informative each time. When Casey, the technician, came to my house this afternoon, he was very courteous wearing his boot covers, and had wonderful manners as we talked. He was very informative and didn’t mind my questions. He took the time…
Continue ReadingCasey, our technician, was so professional, so informative and just an all-around super nice guy. He fixed our unit within an hour actually less than an hour and I was so happy because it was 97° outside and 80° inside. He truly is an asset to this company, and I highly recommend your company to…
Continue ReadingFirst time customer. From start to finish I was pleasantly surprised with the interactions with staff from the office to the service technician. They were very personable, professional, knowledgeable and efficient. My air conditioner was fixed in less than an hour and I was so grateful. I will be using Vailes again, thanks for the…
Continue Reading“Casey was polite, professional, and informative.”
Continue ReadingCapacitor went bad on a Saturday Michael Jones returned call in minutes gave me an accurate estimate of when he could be here to make repair. Once here he had me up and running in minutes. Checked air temperature on vent before leaving to make sure system was operating properly. Professional friendly service has been…
Continue ReadingMichael was quick, courteous, and professional while diagnosing an issue and repairing our AC.
Continue Reading“Will came out to service my A/C. He was very knowledgeable, professional, and polite. I will definitely be using Vailes again in the future for my service and maintenance needs!”
Continue ReadingCasey has serviced my heating/cooling systems for a number of years. He has always been polite, professional and helpful. His inspections are thorough and efficient. He has adjusted the units when they needed it and informed me of the work he had done. I feel comfortable with and appreciate his work.
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