Testimonials – Air Conditioning Articles
Michael is very professional and friendly. He completed the maintenance in a timely manner And was extremely helpful. I would recommend Vailes to anyone for their heating/ AC systems.
Continue ReadingCasey did an awesome job. He answered all my questions and was very thorough. If he did not know the answer to something, he was honest about it and continued to find the answer for me. I highly recommend Casey!
Continue ReadingWe will always choose Vailes for any heating, cooling or plumbing issues. Their employees (from the front end to the service workers) are extremely knowledgeable, polite, thorough, and their attention to detail is impeccable. Service is quick and questions are always answered.
Continue Reading“I recently experienced a sizable leak in my patio ceiling, due to improper placement of an air conditioning line in my attic. Thank you to your technician, Michael, who analyzed and repaired this problem quickly. He explained why this leak had occurred and what it would take to replace the ceiling wood damaged by this leak. Through…
Continue ReadingI talked with Samantha twice on the phone and she was very kind and informative each time. When Casey, the technician, came to my house this afternoon, he was very courteous wearing his boot covers, and had wonderful manners as we talked. He was very informative and didn’t mind my questions. He took the time…
Continue ReadingCasey, our technician, was so professional, so informative and just an all-around super nice guy. He fixed our unit within an hour actually less than an hour and I was so happy because it was 97° outside and 80° inside. He truly is an asset to this company, and I highly recommend your company to…
Continue ReadingFirst time customer. From start to finish I was pleasantly surprised with the interactions with staff from the office to the service technician. They were very personable, professional, knowledgeable and efficient. My air conditioner was fixed in less than an hour and I was so grateful. I will be using Vailes again, thanks for the…
Continue Reading“Casey was polite, professional, and informative.”
Continue ReadingCapacitor went bad on a Saturday Michael Jones returned call in minutes gave me an accurate estimate of when he could be here to make repair. Once here he had me up and running in minutes. Checked air temperature on vent before leaving to make sure system was operating properly. Professional friendly service has been…
Continue ReadingMichael was quick, courteous, and professional while diagnosing an issue and repairing our AC.
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