Customer Testimonials


Gas Furnace Replacement in Harrisonburg, VA 22801

“It was a true pleasure having Jason, Rory and Iliya on our property. They were knowledgeable, very skilled, and respectful of our home. Checking to make sure we were happy as they progressed through out the job. Really impressed with the whole experience and would highly recommend this company for your heating and air.
  • Pat K”

Home Remodeling Replacement in Waynesboro, VA 22980

“It was a real pleasure working with Vailes especially with Samantha who set everything up to Jeff Crawford and Gene Schaeffer who did all the carpentry work and plumbing for a new water heater. We had a mold problem in our utility closet and Vailes made it better than it originally was. We are very pleased with quality of the work that was performed and the timeliness of the whole project. Thank you so much for all you have done and you can be sure that we will be recommending you to our friends and family if they need your services.”

– William K.

Air Conditioner Repair in Waynesboro, VA 22980

“Jason did a great job! Keep up the good work.Thanks”

– Hugh S.

HVAC, Electric, & Plumbing Repair in Staunton, VA 24401

“Vailes was very helpful organizing and completing a variety of home repairs the buyer of my house wanted before the closing date including HVAC, electric, plumbing, and class A contract work. I was grateful to be able to hire one company for everything rather than having to schedule with 4 different people. They were also very helpful in getting a detailed invoice of all the repairs for the buyer. Thank you!”

– Robin D.

RO System Replacement in Staunton, VA 24401

“I was disappointed that an integral part of the RO system failed so quickly, had to be replaced, was quite expensive and was not covered by a manufacturers warranty but that is not anything Vailes can control. As always, I was very satisfied with the quality of service and will continue to recommend Vailes Home Improvement Services.”

– Linda R.

Furnace Repair in Waynesboro, VA 22980-5500

“Always courteous, prompt, expedient and skilled service. DEPENDABLE!”

– Betty C.

Plumbing Repair in Fishersville, VA 22939

“Never had any problems with this company done right the first time every time I am a customer for life! Their customer service can not be matched, I am that impressed.”

– Mark A.

Plumbing Repair in Waynesboro, VA 22980

“Gene called first to be sure I was home and stated he would here in 7 minutes. Accurate. He explained what he was going to do for the questionable plumbing problem…. . All checked out OK. For my convenience he turned off outdoor system for cold weather protection. Very pleased with his work and customer relations.”

– Charles D.

Furnace Maintenance in Staunton, VA 24401

“Gene is a good mechanic and all around pleasant person. Service was tended to quickly.”

– Phil K.

Plumbing Maintenance in Staunton, VA 24401

“Good job on finding and repairing source of malfunctioning garbage disposal.”

– Tim D.

Need Service?

Contact the experts at Vailes Home Services.

Call us at 540-942-0198!


Vailes Home Services proudly provides HVAC service to Fishersville, Staunton, Waynesboro, Afton, Churchville, Grottoes, Harrisonburg, Keezletown, Mount Sidney, Mount Solon, Raphine, Stuarts Draft, Swooope, Verona, Weyers Cave, and the surrounding communities. Visit our service area page for more coverage details, call us at 540-942-0198, or request service online today.