Customer Testimonials


“Gene called first to be sure I was home and stated he would here in 7 minutes. Accurate. He explained what he was going to do for the questionable plumbing problem…. . All checked out OK. For my convenience he turned off outdoor system for cold weather protection. Very pleased with his work and customer relations.”
- Charles D.

“Once again Vailes comes to the rescue. When my furnace failed, I called and my furnace was fixed within an hour. Luckily there was a technician already in my neighborhood; he had the part on his truck; and he was familiar with my equipment as he had done the annual maintenance visit in the spring. Wonderful, professional service from both the office staff and the service technician. It’s why I’m a longtime Vailes client.”

- Sharon A.

“Very professsional. Fixed the problem that has been issues in the past that another company was unable to correct. In and out service with no wasted time. Thanks”

- David G.

“Gene is an excellent representative for your Co. . He is friendly, informative, efficient and knows what he is doing. I highly recommend him for all plumbing installation needs.”

- Howard K.

“Quick response on a hot day. Knowledgeable, polite, friendly technician diagnosed the problem and fixed it promptly. Welcome cool air.”

- Robert B.

“It’s hard to find a good maintenance repair for the ductless air conditioning and my Mitsubishi was cleaned serviced correctly and the water leakage was fixed it’s all working great”

- Terry H.

Need Service?

Contact the experts at Vailes Home Services.

Call us at 540-942-0198!


Vailes Home Services proudly provides HVAC service to Fishersville, Staunton, Waynesboro, Afton, Churchville, Grottoes, Stuarts Draft, Swooope, Verona, and the surrounding communities. Visit our service area page for more coverage details, call us at 540-942-0198, or request service online today.