“Always professional, polite, and goes above and beyond to get the job done. Thank you!”
“Very responsive, diagnosed the issue quickly, fixed the problem with the thermostat”
“I wanted to leave a review about Gene that serviced our bathroom. He went above and beyond. He was very professional and polite and was able to diagnose and fix the problem. Thank you!”
“Calling Vailes is step #1. I’ve had the pleasure of speaking with both Emily and Samantha. They are kind, efficient and are easy to work with. We’ve had numerous gentlemen out to work on our house. Usually for maintenance or help with a problem but also had them install a new AC unit. Always call before they arrive and are courteous and professional and know what they are doing. They take time to explain what’s going on as they work. We’ve recommended them to friends. Vailes also takes a kind interest in the community as evidenced by agreeing to hang up posters of my children’s choir performances and showing an interest in supporting the choir in other ways. It’s good they are in the valley and I’m pleased to provide this review.”
“Dean and partner installed a new Toto toilet. The whole process was perfect. Emily was a delight to deal with and accommodated our special needs. We consulted with Dean in advance of our purchase since this toilet had to fit on a special pedestal we had. His obvious knowledge of the equipment was a big plus. Vailes is our first choice for all our plumbing needs.”
“Vailes has always done a great job for us.”
“Like always, great customer service and very prompt and professional service and repair. Thank you so much!”
“Fast next day service. Very professional and courteous. Great job!”