Michael is a very nice and pleasant person. He was on time and seemed to know what he was doing. Glad you have him on your team.
Casey did a very good job performing maintenance on my system. He was very thorough and went through the list of what all he did.
“I am very impressed with Casey. He did a great job. I’m very hard to impress but always feel like Vailes does a wonderful job!”
“Casey was very polite and thorough and took time to explain what he did and what he found. He was on time in the window provided by availed for the appointment. We would like to have him back as a technician again in the future.”
“Will and Michael did a great job replacing my old, leaky water heater. They came right on time and answered all my questions on the new unit.”
“I am very pleased with Will and what a great technician he is. Vailes needs to hang on to him!”
“Casey did a great job. We are very happy with his work. Thank you.”
“Casey was knowleadgable, polite, thorough, and answered all my questions. As usual with Vailes, we received exceptional service performed by an exceptional service technician. Thank you.”
“Casey is amiable and professional. He clearly articulated what he was doing and why he was doing it. Would be glad to have him back anytime.”