“After dealing with a former heating & ac company… 3 technicians, no results, & no call back (who said I would have to tear into my wall or siding), Will had the problem repaired and back up & running In no time. He was very polite, very knowledgeable, and took excellent care of my ac system inside and out. This is the type of technician you want coming into your home…100% reliable. Everyone I have dealt with at Vailes has been exceptional, including Samantha, who was so sweet & helpful. Thank you!!!”
“Casey was wonderful when out to repair my heat pump system! He was super polite, well spoke, and broke things down to make it easy for me to understand. I felt very comfortable having Casey in my home. Vailes has a wonderful technician on their hands.”
“Casey and all Vailes techs have been great! Everyone is always courteous and professional.”
“Michael was very open, friendly, and accommodating. He showed me everything I needed to know and seemed to know what he was doing. I am very satisfied with his work.”
“The work and knowledge was excellent. Vailes put ever effort in to achieve customer satisfaction!”
“Casey did a wonderful job checking my unit. He was very professional and explained everything as he went. I am very impressed!”
“Michael is such a nice boy. He made me feel very comfortable. I have a lot of trust in him.”
“Casey was super! He was very polite and checked everything on my system for me.”
“Thank you Vailes for taking care of me. Will did a really really good job and was incredibly helpful. He straightened out my thermostat and showed me how to reconfigure the temperature sensor. My thermostat is working great now!”