“Casey was knowleadgable, polite, thorough, and answered all my questions. As usual with Vailes, we received exceptional service performed by an exceptional service technician. Thank you.”
“Casey is amiable and professional. He clearly articulated what he was doing and why he was doing it. Would be glad to have him back anytime.”
“Casey serviced my boiler, explained what the various readings meant, answered my questions and taught me how/when to bleed the radiators. He was thorough, considerate and patient.”
“Michael did a thorough service inspection to my furnace. He also made a few other repairs that he noticed while performing maintenance.”
“Polite, prompt, and professional. Excellent service and work.”
“Casey was very helpful. He explained the work he performed and took the time to answer some questions I had about our furnace and heat pump.”
“Casey was excellent! He was clear and direct with the problem and even though he did not have the part available he made sure we were scheduled before he left.”
“Michael did a good job. He was very professional, personable, and explained everything to me. I am very impressed and wanted to share with everyone at the company.”
“The technician out yesterday was so courteous and neat. He was also efficient and knew what he was doing. I’m happy to have a warm house!”