“I am extremely happy with Michael. Michael was very patient. He checked out everything on our system and repaired it efficiently. I would recommend him and Vailes to anyone.”
“Michael is a real asset to Vailes and a pleasure to deal with. He was patient with my questions and took the time to answer me without making me feel that I was getting on his nerves.”
“Both techs were extremely knowledgeable and their kindness, patience, and customer service skills really stood out as stellar. It’s why we called back to engage a different service. We also love scheduling with Kim R. She is so sweet and helpful! We’ve been very happy with all aspects of this company and will continue to come back as needed in the future. Thank you so much!”
“Service techs were knowledgeable and offered different options. Installation was done in a timely manner and the area was left clean. Definitely pleased with the service I received and would use Vailes for future repairs. Would recommend to family and friends.”
“Extremely thorough and very professional. Explained everything he was going to do and everything he found. Very honest and forthright.”
“Michael is always very professional, knowledgeable, and helpful. He is thorough and gives timely advice and suggestions. We trust his work and his recommendations!”
“David did a plumbing system evaluation of our home. He was professional, pleasant, answered our questions and evaluated all of the plumbing.”
“Michael is thorough precise and extremely nice!!! He is a reflection of your fine business”
“Zac and David replaced two water heaters on the same day in a quick and professional manner. They explained some things to me about water heaters I didn’t know. They cleaned up before they left and told me to call back if there were any problems later. They are why I’ve been a Vailes customer for over 15 years.”