“Gene was excellent! The office was professional, personable, and efficient in scheduling my appointment. Gene arrived as scheduled and gave me a courtesy call before coming to my home. Gene was very professional, courteous, and knowledgeable in his field of work. My furnace issue was fixed very quickly and he answered all questions. I would highly recommend Vailes Home Improvement Services for quality of work and products. This is a top notch company.”
- Janet V.

“We walked out of our garage Monday morning to find a small hot water heater leak. After the leak grew, we contacted Vailes based on our positive service with them before with our heating system. Samantha was friendly and promptly set up an appointment for the next day. Gene came by our home the next day and was able to fix the issue on the spot. The service was quick, honest, and personable. We will definitely use Vailes again in the future!”

- Megan Y.

“I told Gene that he is the cleanest plumber I have ever seen. His work was efficient and neat. We communicated well. The next time I have a plumbing problem, I’ll call him first. My only concern is the lack of a receipt for payment. I understand that the technology used does not permit printing on site, but an emailed receipt will be appreciated.”

- James A.

“We are very pleased with the work that was done today. The old water heater and solar tanks are gone, and the replacement water heater looks perfect in its new spot (the room looks much larger, now, too)! The work was finished much more quickly than we expected, and despite the amount of demolition that was required, the work site was left very clean. It was all done at a very fair price, too. We are very satisfied!”

- Leigh S.

“The young man was here when he said he would be, he was polite, knowledgeable, and had our air conditioner up and running in no time. Thanks for your great service.”

- John G.

Need HVAC, Plumbing, and Remodeling Service?

Contact the experts at Vailes.

Call us at 540-942-0198!