“Will and Michael did a great job replacing my old, leaky water heater. They came right on time and answered all my questions on the new unit.”
“I am very pleased with Will and what a great technician he is. Vailes needs to hang on to him!”
“Casey did a great job. We are very happy with his work. Thank you.”
“Casey was knowleadgable, polite, thorough, and answered all my questions. As usual with Vailes, we received exceptional service performed by an exceptional service technician. Thank you.”
“Casey is amiable and professional. He clearly articulated what he was doing and why he was doing it. Would be glad to have him back anytime.”
“Casey serviced my boiler, explained what the various readings meant, answered my questions and taught me how/when to bleed the radiators. He was thorough, considerate and patient.”
“Michael did a thorough service inspection to my furnace. He also made a few other repairs that he noticed while performing maintenance.”
“Polite, prompt, and professional. Excellent service and work.”
“Casey was very helpful. He explained the work he performed and took the time to answer some questions I had about our furnace and heat pump.”