“Quick to respond, thorough, good communication, and addressed the problem. We are very satisfied.”
“Always a great experience no matter the service. And very honest and explains the service. If I have any questions he always can answer the question so i understand. Thank you for more good service.we will always use Vailes for the home services that your company can provide. Thank you and happy holiday to you and your team.”
“We have been very pleased with the HVAC service provided by Vailes Brothers.”
“Great job as usual. Everything worked on or the issues found were explained before the technician left. No mess left behind. Thanks!”
“I was very impressed with Michael. He was very knowledgeable and courteous. I definitely give him 5-Stars!
“Casey did a great job. He is a terrific person. We are very thankful he came! He spent time on the system and showed he cared. Would love to have him back out in the future.”
“We have had issues with our thermostat switching from electric to propane. Casey was able to program our thermostat correctly and the system is working much better now. We are very happy. Casey knows what he is doing and did a great job!”
“I recently bought a house and in 5 days had heard noises coming from the heat pump. It was raining hard out and was very cold. I was very worried and went online at night. Luckily I found Vailes’ service. Misti had already emailed me in the morning for help before I woke up. I called immediately to get help … they dispatched Will, a total Professional. I am retired and been in union construction trades 25 years, I can spot a newbie from a pro in minutes. Will found a small electrical problem and fixed it immediately after explaining to me in detail what was wrong. Will thoroughly checked out every inch of the heat pump and went into my attic to check the evaporator. I was very happy that I called Vailes and will recommend them to everyone I meet. Thank you for your help!!!!”
It’s always a delight to see Casey! He does a great job at keeping our HVAC system operating a peak performance and does so with a great attitude.