“Will and Michael just finished installing our new air conditioner. They did a wonderful job and we are very pleased. Casey was also helpful by coming by with a portable A/C unit and taking the time to install it to give us some cooling until the system could be replaced. Thanks, Vailes for all of your help and great work!”
“Michael was amazing to work with! He was patient and helped answer all of my (many) questions about AC units. He was able to identify the problem and recharge my system, even after running into a few snags with my system. Michael is professional, kind, and knows his stuff! Thank you for helping us out at this hot time of the year!”
“We are so thankful for Will. He is such a sweetheart. He was able to get our unit back up and running so no we have cool air! We are very happy with his service.”
“A big thank you to Michael! He was in our area and stopped by to make sure we were doing okay since his last visit. He is a very kind and helpful technician.”
“Casey just complete my Heat Pump maintenance. He provided good service and was very personable, polite, and professional.”
“I am very pleased with Casey! He is so knowledgeable and fixed my thermostat and even my phone. He took pictures in the attic to show me what was going on.”
“Casey was professional and kind. Great job”
“Casey did a fine job with our annual A/C check-up. He advised us we’d need a new humidifier pad in the fall, which I agreed, and he added it to our furnace check-up so it would be taken care of.”
“Casey was professional, knowledgeable, and thorough checking out our AC system before cooling season. He also helped us with questions about indoor air quality options. We had total confidence in his work and are happy to have signed on for Vailes’ preventative maintenance program for our HVAC systems. You guys run a quality operation!”