“Casey and all Vailes techs have been great! Everyone is always courteous and professional.”
“Michael was very open, friendly, and accommodating. He showed me everything I needed to know and seemed to know what he was doing. I am very satisfied with his work.”
“The work and knowledge was excellent. Vailes put ever effort in to achieve customer satisfaction!”
“Casey did a wonderful job checking my unit. He was very professional and explained everything as he went. I am very impressed!”
“Michael is such a nice boy. He made me feel very comfortable. I have a lot of trust in him.”
“Casey was super! He was very polite and checked everything on my system for me.”
“Thank you Vailes for taking care of me. Will did a really really good job and was incredibly helpful. He straightened out my thermostat and showed me how to reconfigure the temperature sensor. My thermostat is working great now!”
“Will and Michael just finished installing our new air conditioner. They did a wonderful job and we are very pleased. Casey was also helpful by coming by with a portable A/C unit and taking the time to install it to give us some cooling until the system could be replaced. Thanks, Vailes for all of your help and great work!”
“Michael was amazing to work with! He was patient and helped answer all of my (many) questions about AC units. He was able to identify the problem and recharge my system, even after running into a few snags with my system. Michael is professional, kind, and knows his stuff! Thank you for helping us out at this hot time of the year!”