“Chad and Zac were very professional. They kept me informed about what they were doing and found throughout the maintenance process. I would definitely and highly recommend them.”
“We have always had a great experience with Vailes for over a decade. They initially installed a new HVAC and have helped with maintenance since. Never had a problem and love recommending them. Chad especially does not mind my loud pup and is always super polite and thorough!”
“Scott did a great job. Had an outside faucet. That I wasn’t able to use for a while due to it leaking. Also had a leak in the basement that was connected to my hot water tank and wood boiler he was able to fix that as well”
“Great work!!! Showed me every step on the repair. Always provided a smile and no complaints.”
“We received service the same hot & humid day our AC went out after calling another company that had done work for us only to learn it would be 4 days before they could get to us. Casey was very thorough, informative & friendly.”
“They are so nice to work with from scheduling to general questions! Michael is very thorough and is just the nicest!”
“Very professional and knowledgeable.”
“Chad had been very nice when I sat down while he was working asking him questions on the workings of the heat pump system for I do not know anything .He is very knowledgeable and thorough in his report of work he has done. Now I could read and understand and remember the terminology and how the system functions. Thank every much Chad for your service and knowledge and dedication to your work.”
“We love having Michael come to our homes to check out our heating/cooling systems! He's always dependable, friendly and listens to any concerns we may have. At the end of each visit, he reviews what was done and has written suggestions for system updates, etc if needed. He's the BEST!”