“Zac and David replaced two water heaters on the same day in a quick and professional manner. They explained some things to me about water heaters I didn’t know. They cleaned up before they left and told me to call back if there were any problems later. They are why I’ve been a Vailes customer for over 15 years.”
“Chad was very communicative, polite and professional. He assessed the problem with my AC, ordered the parts and was able to make the repair within a couple of days.”
“Great experience. Michael was very helpful and thorough.”
“Chad and Zac were very professional. They kept me informed about what they were doing and found throughout the maintenance process. I would definitely and highly recommend them.”
“We have always had a great experience with Vailes for over a decade. They initially installed a new HVAC and have helped with maintenance since. Never had a problem and love recommending them. Chad especially does not mind my loud pup and is always super polite and thorough!”
“Scott did a great job. Had an outside faucet. That I wasn’t able to use for a while due to it leaking. Also had a leak in the basement that was connected to my hot water tank and wood boiler he was able to fix that as well”
“Great work!!! Showed me every step on the repair. Always provided a smile and no complaints.”
“We received service the same hot & humid day our AC went out after calling another company that had done work for us only to learn it would be 4 days before they could get to us. Casey was very thorough, informative & friendly.”
“They are so nice to work with from scheduling to general questions! Michael is very thorough and is just the nicest!”