“It was first time we use Veils plumbing, heater&Air services. Technician, David-Lane, very knowledgeable, professional, respectful and very nice young man, who answers on all my questions, give a helpful advices
He did show up on time, inspect the issue, explain my options, got my approval on the price, and then start the job. I am very pleased to with job he performed, with the quality of work too.
Would be nice if company give discount for seniors though.
Overall I am very much satisfied with David's job trust him and would recomend him to others.”
“Semi-annual furnace maintenance. Michael was polite, professional and focused on his work. I'm always so happy when I see that he has been assigned for the work. Michael is exceptional in educating the customer about their particular furnace and answers any questions. He does not waste time in doing his job. I've been with Vailes for more than 25 years and I would never change. Cost is so appropriate.”
“As always, Michael does a fabulous job of servicing our heat pump. I feel secure knowing that if he says everything is okay, it is. If there is an issue, he will take care of it and/or give me the best options with an explanation so I can understand. Thank you Michael. Additionally he is training a new person, Colby which is awesome because I know he will teach him well.
Shout out to Alex taking care of answering the phones while being so pleasant.”
“David was an excellent service tech, both personable and professional. He kept looking until he found the issue, explained what needed to be done then quickly took care of it. I appreciate him and your company for taking care of my plumbing problem.”
“Vailes is easy to work with – they are extremely customer oriented and professional. Matthew addressed and resolved a large punch list of bath and kitchen plumbing and installation tasks. Very reliable.”
“Chad came to my home he was very nice and patient and he did a very very good job!”
“Everyone that has come to my house to service my equipment either the HVAC system or plumbing has been wonderful. I have had Michael, Matt, and Chad here and they’ve all been fantastic and very professional. I absolutely recommend this company to anyone that needs great service that is completed the day they come! And I’ve never had to wait for a service person more than one day. All services and recommendations are reviewed with me before any work is completed; very grateful for all of their help and professionalism!”
“Recently, David Lane Wilkinson replaced a UV Bulb on my water purifying system and replaced a shorted-out sump pump. He correctly diagnosed problems and offered practical solutions. Throughout his two visits he was polite, personable, and efficient. In short, I am very pleased with his work and his professionalism.”