Michael is top-notch! I am very impressed with him and happy with his service every time he comes to my home.
I just want to Thank you for a project which has exceeded our expectations. I had expected the replacement of our shower to be a long process and Julie got it scheduled quickly. She was very aware of some problems that existed and the need being urgent. Everything went according to schedule. Josh and Jamie worked through the rain every day. They were so careful of our home even though they were enduring terrible weather conditions. The entire team was wonderful to work with. Julie is a joy and made it all fun. Josh never seems to lose his patience even when he has to explain something more than once. He is definitely an asset to your company. Thank you again for making something that could have been stressful a pleasant experience. This was our 4th project with Vailes and we are convinced that you are the best and have the best teams. We will enjoy our walk-in shower and recommend your company to all our friends.
Chad was very pleasant to work with while completing the fall maintenance on my furnace. He was very knowledgeable and thorough in explaining the process involved. As usual, I was completely satisfied with the service provided by Vailes.
Casey is very professional, courteous, knowledgeable and skilled. He’s also willing and patient to take the time to answer questions or concerns and to explain technical or service related issues. I trust and appreciate his expertise and care. I highly recommend Vailes!
I’m very happy & satisfied with your technician Casey’s work he is also a very personable and pleasant person!
Casey was wonderful! He took care of everything on our system. He was so professional. We have had other contractors out the past 4 years and Casey is the first one that impressed us. He did such a good job. I can’t say enough kind words. We will be using Vailes again in the future!
Casey was superb!!! Polite Sharp and informative!!! Great Experience!!!!! Thank you! Looking forward to working with y’all in the future!
Michael is very pleasant, professional and respectful of my property. He checked both systems thoroughly and gave me an honest assessment with a few options for improvements. Thank you!
Chad was very pleasant and professional. He was very thorough