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Customer Testimonials


Gas Furnace Repair in Waynesboro, VA 22980

“Rory, a personable and highly likable young man, did an excellent job inspecting my furnace and preparing it for winter. He spotted my problem right away (hot water to furnace shut off due to water heater leak last spring and then not turned back on.) I’ll always call Vailes — you’re my favorites! – Valerie Delker” – Valerie D.

Gas Furnace Repair in Waynesboro, VA 22980

“Gene was excellent! The office was professional, personable, and efficient in scheduling my appointment. Gene arrived as scheduled and gave me a courtesy call before coming to my home. Gene was very professional, courteous, and knowledgeable in his field of work. My furnace issue was fixed very quickly and he answered all questions. I would highly recommend Vailes Home Improvement Services for quality of work and products. This is a top notch company.”

– Janet V.

Water Heater Repair in Waynesboro, VA 22980

“We walked out of our garage Monday morning to find a small hot water heater leak. After the leak grew, we contacted Vailes based on our positive service with them before with our heating system. Samantha was friendly and promptly set up an appointment for the next day. Gene came by our home the next day and was able to fix the issue on the spot. The service was quick, honest, and personable. We will definitely use Vailes again in the future!”

– Megan Y.

Bath Tub Faucet Repair in Waynesboro, VA 22980

“You have very prompt service and Gene is the best to work with. Always pleasant and easy to talk to.”

– Cathy M.

Gas Furnace Maintenance in Waynesboro, VA 22980

“Always on time, answers any questions I may have, and works quickly and competently.”

– Ruth L.

Oil Furnace Maintenance in Staunton, VA 24401

“Good, quick service. Gene is a excellent tech and very professional. Thanks”

– Phil K.

Kitchen Plumbing Replacement in Staunton, VA 24401

“I told Gene that he is the cleanest plumber I have ever seen. His work was efficient and neat. We communicated well. The next time I have a plumbing problem, I’ll call him first. My only concern is the lack of a receipt for payment. I understand that the technology used does not permit printing on site, but an emailed receipt will be appreciated.”

– James A.

Air Conditioner Repair in Mount Solon, VA 22843

“Very professional service highly recommend Vailes for all your service needs.”

– jeanette g.

Air Conditioner Maintenance in Waynesboro, VA 22980

“Great service from phone contact to Service techs Love Vailes!”

– Marsha E.

Water Heater Replacement in Waynesboro, VA 22980

“We are very pleased with the work that was done today. The old water heater and solar tanks are gone, and the replacement water heater looks perfect in its new spot (the room looks much larger, now, too)! The work was finished much more quickly than we expected, and despite the amount of demolition that was required, the work site was left very clean. It was all done at a very fair price, too. We are very satisfied!”

– Leigh S.

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Need Service?

Contact the experts at Vailes Home Services.

Call us at 540-942-0198!


Vailes Home Services proudly provides HVAC service to Fishersville, Staunton, Waynesboro, Afton, Churchville, Grottoes, Harrisonburg, Keezletown, Mount Sidney, Mount Solon, Raphine, Stuarts Draft, Swooope, Verona, Weyers Cave, and the surrounding communities. Visit our service area page for more coverage details, call us at 540-942-0198, or request service online today.