Customer Testimonials


Heating and Air Maintenance in Staunton, VA 24401

“Gene was polite and knowledgeable and I was glad he was able to help me today. Thank you Vailes.” Margaret S.

Plumbing Repair in Staunton, VA 24401

“As always, Vailes came to my rescue! Fixed a leaking pipe that we couldn’t reach. Minimal holes, and Gene cleaned up any messes he made. Quality work that keeps us calling when we have house maintenance issues.”

– Mary I.

Gas Furnace Repair in Waynesboro, VA 22980

“As always, Vailes provides great service. Gene is a great technician and has been at my house many times. He is courteous and knowledgeable. I only call one place for my heating/cooling problems.”

– Jeff D.

Plumbing Repair in Afton, VA 22920

“Very professional, fixed a problem and explained the repairs. Thank you!”

– Patty W.

Heat Pump Repair in Waynesboro, VA 22980

“Gene “Bull” Schaefer and Rory Schoemaker always are extremely professional and knowledgeable about their job! I wouldn’t call anyone else but Vailes! Reasonable prices and timing!”

– Alisa A.

Ductless Mini-Split Repair in Staunton, VA 24401

“Kile was super courteous, took time to answer every question I threw at him, explained what was wrong with the system, the cause of the problem, and the plan for repair. Can’t ask for more in a service call!”

Boiler Maintenance in Verona, VA 24482

“Kyle was very thorough he told me it was an older heater but he’s got it running real good. Thank you for sending him to do the work.”

Ken C.

Boiler Maintenance in Fort Defiance, VA 22437

“We were pleased with the service we received and your serviceman!”

John C.

Boiler Maintenance in Staunton, VA 24401

“I was very pleased with Vailes’ service visit today. Gene was very patient in explaining to me how my boiler works, showing me how to bleed the radiators, and providing suggestions on what size faucet I need to replace the current one in my kitchen. (The one I wanted to have installed didn’t fit the holes.) I would rate Vailes very highly and recommend them to others.”

– Gretchen B.

Plumbing Repair in Staunton, VA 24401

“He was great. Answered all my questions. Service was explained so I could understand why I had this problem what needed to be done and how to prevent it from happening again. Very satisfied with this service!”

– Rosemary K.

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Need Service?

Contact the experts at Vailes Home Services.

Call us at 540-942-0198!


Vailes Home Services proudly provides HVAC service to Fishersville, Staunton, Waynesboro, Afton, Churchville, Grottoes, Harrisonburg, Keezletown, Mount Sidney, Mount Solon, Raphine, Stuarts Draft, Swooope, Verona, Weyers Cave, and the surrounding communities. Visit our service area page for more coverage details, call us at 540-942-0198, or request service online today.