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Customer Testimonials


Heat Pump Repair in Waynesboro, VA 22980

“Like always, great customer service and very prompt and professional service and repair. Thank you so much!” – Erica P.

Plumbing Installation in Fairfield, VA 24435

“Fast next day service. Very professional and courteous. Great job!”

– Marci L.

Plumbing Repair in Staunton, VA 22401

“Professional, reliable service.”

– Lou L.

Ductless Mini-Split Installation in Stuarts Draft, VA 24477

“We couldn’t be happier with our new heat pump system. Rory was professional and considerate during the planning and installation. The entire installation team was polite and efficient and we would recommend Vailes without hesitation. It was a pleasure working with them and we now have a more comfortable home. Thank you for everything.”

– Cheryl O.

Heat Pump Replacement in Waynesboro, VA 22980

“Had a very great experience with Vailes and their very professional staff. My old heat pump failed recently and within a few days, a replacement was ordered and installed very quickly. The Tech's who performed the work were very professional, polite and patient answering my questions and giving me regular updates on their progress. I highly recommend this company and their staff to others who need their HVAC systems replaced.”

– Gary S.

Heat Pump Maintenance in Fort Defiance, VA 24437

“Professional, efficient, great people skills, clean, to the point.”

– Larry P.

Kitchen Plumbing Replacement in Waynesboro, VA 22980

“I used Vailes to replace a sink, faucet, and garbage disposal. The technician, Chris, was very knowledgeable, professional, and did an excellent job. I will definitely use Vailes in the future!”

– Dot W.

Gas Furnace Maintenance in Waynesboro, VA 22980-3431

“Just had my furnaces checked for their yearly maintenance by Jessie and another fine young man that accompanied and worked with him to check everything out to make sure they were working properly. They discovered the humidifier wasn’t working properly and finally came to the conclusion that it wasn’t repairable. I really appreciated their friendliness and expertise. Vailes has some of the nicest and knowledgeable service technicians I have every met. I highly recommend them and trust them completely.”

– BA T.

Gas Furnace Installation in Staunton, VA 24401

“Great communications throughout. Arrived when scheduled; was organized, thorough and neat.

First time used- my “go to” company now.”

– Nelson P.

Heat Pump Maintenance in McDowell, VA 24458

“great service this am from KYLE !!! friendly-professional -so thorough !! liked having him in our mountain home.have always enjoyed gene {bull} also and applaud vailes for always having such fine employees !! ROBERT–GREAT SERVICE IN EVERY WAY !! HAPPY 2020 AND APPRECIATE WHAT YOU ALL DO FOR ME”

– Doug M.

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Need Service?

Contact the experts at Vailes Home Services.

Call us at 540-942-0198!


Vailes Home Services proudly provides HVAC service to Fishersville, Staunton, Waynesboro, Afton, Churchville, Grottoes, Harrisonburg, Keezletown, Mount Sidney, Mount Solon, Raphine, Stuarts Draft, Swooope, Verona, Weyers Cave, and the surrounding communities. Visit our service area page for more coverage details, call us at 540-942-0198, or request service online today.