Customer Testimonials

Air Conditioning Repair in Swoope, VA 24479

“Quick response on a hot day. Knowledgeable, polite, friendly technician diagnosed the problem and fixed it promptly. Welcome cool air.”

– Robert B.

Air Conditioning Repair in Fort Defiance, VA 24437

“It's hard to find a good maintenance repair for the ductless air conditioning and my Mitsubishi was cleaned serviced correctly and the water leakage was fixed it's all working great”

– Terry H.

Plumbing Repair in Staunton, VA 24401

“Great job!!! Quick and very efficient!!”

– Carole I.

Plumbing Maintenance in Waynesboro, VA 22980

“Really appreciated Gene's assistance this morning with my bathroom sink and getting it in good working order. Gene is very professional, patient, knowledgeable and kind. I also appreciated his allowing me to watch the work done as it was not simple.”

– Mary C.

Heat Pump Repair in Fishersville, VA 24437

“AC WENT OUT ON A HOT SUNDAY 8/5. CALLED VAILES AND JULIE, BLESS HER HEART,WAS ABLE TO SEND TECH OUT BY 10:30 MON AM 8/6.GENE SCHAEFFER ARRIVED WITH A GREAT ATTITUDE AND REPAIRED SYSTEM RIGHT AWAY. HE ALSO TOOK CARE OD 2 MINOR PLUMBING ISSUES.HE WAS FRIENDLY AND VERY PROFICCENT-PRICE WAS GOOD ALSO.CANNOT BEAT VAILES !!!!”

– DOUG M.

Plumbing Repair in Waynesboro, VA 22980

“Always A1 service. Not only
very knowledgeable but very
curtious and pleasant. Never
have we ever been disappointed with anyone.
Quality service with quality
products.”

-Bill and Jane

Furnace Replacement in Waynesboro, VA 22980

“Our heating and air were replaced. The techs. were very
knowledgeable and professionable. They removed
the old and installed the new one
well within the time scheduled.
They were pleasant and kept
us informed all along the process. We could not be more
pleased with the product or the
work. The system is performing much more effiently than the old system.
Thanks Vailes. Bill and Jane”

Plumbing Repair in Staunton, VA 24401

“The Holiday Inn Staunton relies on Vailes for major to minor repairs and we find Vailes to be extremely professional and cost effective. Bull has been the primary Technician for us and he is extremely knowledgeable and professional and most importantly timely. Jonathan Chief Engineer”

– Jonathan T.

Annual Maintenance in Fishersville, VA 22939

“Great Service!!! Prompt, polite and fixed the first time. Thanks Cotton.”

– Hank J.

Air Conditioning Maintenance in Fishersville, VA 22939

“Josh was professional and knowledgeable and took a lot of time checking out the system, even trying to track down an elusive beeping, which turned out to be something else, and making sure all our questions and concerns were answered. He was very respectful of our home and us and left us feeling confident that our system was in good shape for the summer months. He has been our technician before and always provides excellent service. We are always happy to see that he is the one to provide service on our system because we know we will get honest, reliable answers to our questions, especially as our system ages.”

– Thomas F.

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