Customer Testimonials

Plumbing Repair in Waynesboro, VA 22980

“Always A1 service. Not only
very knowledgeable but very
curtious and pleasant. Never
have we ever been disappointed with anyone.
Quality service with quality
products.”

-Bill and Jane

Furnace Replacement in Waynesboro, VA 22980

“Our heating and air were replaced. The techs. were very
knowledgeable and professionable. They removed
the old and installed the new one
well within the time scheduled.
They were pleasant and kept
us informed all along the process. We could not be more
pleased with the product or the
work. The system is performing much more effiently than the old system.
Thanks Vailes. Bill and Jane”

Plumbing Repair in Staunton, VA 24401

“The Holiday Inn Staunton relies on Vailes for major to minor repairs and we find Vailes to be extremely professional and cost effective. Bull has been the primary Technician for us and he is extremely knowledgeable and professional and most importantly timely. Jonathan Chief Engineer”

– Jonathan T.

Annual Maintenance in Fishersville, VA 22939

“Great Service!!! Prompt, polite and fixed the first time. Thanks Cotton.”

– Hank J.

Air Conditioning Maintenance in Fishersville, VA 22939

“Josh was professional and knowledgeable and took a lot of time checking out the system, even trying to track down an elusive beeping, which turned out to be something else, and making sure all our questions and concerns were answered. He was very respectful of our home and us and left us feeling confident that our system was in good shape for the summer months. He has been our technician before and always provides excellent service. We are always happy to see that he is the one to provide service on our system because we know we will get honest, reliable answers to our questions, especially as our system ages.”

– Thomas F.

Annual Maintenance in Grottoes, VA 24441

“None of your categories of service apply, as Cotton performed all around home repairs. He did a great job of preparing our home for sale, performing everything from plaster repair to painting to light fixture installation. We are totally delighted with the results.”

– Jean P.

Heat Pump Maintenance in Fishersville, VA 22939

“I am very satisfied with the seasonal maintenance performed by Josh. He is efficient and thorough and took time to explain some special service needed because of recent construction. I highly recommend him.”

– James R.

Annual Maintenance in Staunton, VA 24401

“Josh was on time and very professional. He was thorough and finished with the cleaning and maintenance within an hour. I'm very pleased with my unit and the service.”

– Kimberly G.

Plumbing Repair in Staunton, VA 24401

“Couldn’t have been a better experience. Bull solved a plumbing problem and on an earlier call, he fixed an air conditioning problem. He is very knowledgeable in both areas and did an outstanding job. He presents himself very well…….wow, wish all technicians were half as good.”

– Judi C.

Annual Maintenance in Waynesboro, VA 22980

“Vailes Bros. is a class act from start to finish. They have done remodeling work on our house as well as many and varied remodeling and maintenance jobs for our church. No matter the work, large or small, it is done with precision, care, and to the customer's complete satisfaction. Thank you!”

– Jeff and Cathy L.

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