Customer Testimonials

Furnace Repair in Waynesboro, VA 22980-5500

“Always courteous, prompt, expedient and skilled service. DEPENDABLE!”

– Betty C.

Plumbing Repair in Fishersville, VA 22939

“Never had any problems with this company done right the first time every time I am a customer for life! Their customer service can not be matched, I am that impressed.”

– Mark A.

Plumbing Repair in Waynesboro, VA 22980

“Gene called first to be sure I was home and stated he would here in 7 minutes. Accurate. He explained what he was going to do for the questionable plumbing problem…. . All checked out OK. For my convenience he turned off outdoor system for cold weather protection. Very pleased with his work and customer relations.”

– Charles D.

Furnace Maintenance in Staunton, VA 24401

“Gene is a good mechanic and all around pleasant person. Service was tended to quickly.”

– Phil K.

Plumbing Maintenance in Staunton, VA 24401

“Good job on finding and repairing source of malfunctioning garbage disposal.”

– Tim D.

Furnace Repair in Staunton, VA 24401

“Once again Vailes comes to the rescue. When my furnace failed, I called and my furnace was fixed within an hour. Luckily there was a technician already in my neighborhood; he had the part on his truck; and he was familiar with my equipment as he had done the annual maintenance visit in the spring. Wonderful, professional service from both the office staff and the service technician. It’s why I’m a longtime Vailes client.”

– Sharon A.

Furnace Repair in Fishersville, VA 22939

“Very professsional. Fixed the problem that has been issues in the past that another company was unable to correct. In and out service with no wasted time.

Thanks”

– David G.

Plumbing Repair in Waynesboro, VA 22980

“Prompt & quality service. Thank you!”

– Kenneth C.

Plumbing Installation in Staunton, VA 24401

“Gene is an excellent representative for your Co. . He is friendly, informative, efficient and knows what he is doing. I highly recommend him for all plumbing installation needs.”

– Howard K.

Air Conditioning Repair in Fishersville, VA 24431

“Technician was very knowledgeable and helpful. Repair was explained and completed quickly.”

– Liane V.

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