Customer Testimonials


Heat Pump Maintenance in Staunton, VA 24401

“Thank you for sending Michael today to service the heat pump. Michael is friendly, professional, and very respectful to our office staff, going above and beyond not to disrupt our workday while completing the required service/ maintenance. He is very knowledgeable with great dedication to detail while providing excellent customer service. Michael is a pleasure to work with and is truly an asset to Vailes Home Improvement Services. On my behalf, please acknowledge and thank him for his kindness and professionalism.”
- Jill K.

Gas Fireplace Repair in Waynesboro, VA 22980

“Casey did a very good job. He was very informative and very nice. Thank you Vailes for all that you do.”

- Shelby H.

Gas Furnace Repair in Fishersville, VA 22939

“Casey was excellent and did a great job. He was able to fix my issue quickly.”

- Danny V.

Gas Furnace Maintenance in Waynesboro, VA 22980

“Michael came out after-hours and was excellent. He had a great attitude and was very thorough. Such a good guy. Thank you Vailes!”

- Richard B.

Gas Furnace Maintenance in Fishersville, VA 22939

“I want to give as many stars possible to Casey. He is a wonderful technician. I felt I could really trust him. He did not give me the news I wanted to hear but appreciate his honesty and recommendations. Thank you all for getting Casey out to me so quickly!”

- Michael N.

Gas Furnace Maintenance in Waynesboro, VA 22980

Casey is a delightful young man. He was very helpful and patient with my many questions. He did a good job!

- Judy K.

Gas Furnace Emergency Call in Waynesboro, VA 22980

“Will was fantastic! I appreciated his help.”

- Patricia H.

Gas Furnace Repair in Staunton, VA 24401

“Quick to respond, thorough, good communication, and addressed the problem. We are very satisfied.”

- Steve G.

Gas Furnace Maintenance in Waynesboro, VA 22980

“Always a great experience no matter the service. And very honest and explains the service. If I have any questions he always can answer the question so i understand. Thank you for more good service.we will always use Vailes for the home services that your company can provide. Thank you and happy holiday to you and your team.”

- Tanya E.

Heat Pump Maintenance in Waynesboro, VA 22980

“We have been very pleased with the HVAC service provided by Vailes Brothers.”

- Andrew S.
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Vailes Home Services proudly provides HVAC service to Fishersville, Staunton, Waynesboro, Afton, Churchville, Grottoes, Stuarts Draft, Swooope, Verona, and the surrounding communities. Visit our service area page for more coverage details, call us at 540-942-0198, or request service online today.