Customer Testimonials


Water Heater Replacement in Waynesboro, VA 22980

“Will and Michael did a great job replacing my old, leaky water heater. They came right on time and answered all my questions on the new unit.” – Steve J.

Heat Pump Repair in Staunton, VA 24401

“I am very pleased with Will and what a great technician he is. Vailes needs to hang on to him!”

Chris A.

Heat Pump Maintenance in Staunton, VA 24401

“Casey did a great job. We are very happy with his work. Thank you.”

– John B.

Heat Pump Maintenance in Waynesboro, VA 22980

“Casey was knowleadgable, polite, thorough, and answered all my questions. As usual with Vailes, we received exceptional service performed by an exceptional service technician. Thank you.”

– Robert B.

Gas Furnace Maintenance in Staunton, VA 24401-2635

“Casey is amiable and professional. He clearly articulated what he was doing and why he was doing it. Would be glad to have him back anytime.”

– Ethan W.

Boiler Maintenance in Staunton, VA 24491

“Casey serviced my boiler, explained what the various readings meant, answered my questions and taught me how/when to bleed the radiators. He was thorough, considerate and patient.”

– Gretchen B.

Gas Furnace Maintenance in Staunton, VA 24401

“Polite, prompt, and professional. Excellent service and work.”

– Mike R.

Boiler Maintenance in Staunton, VA 24401

“Casey was very helpful. He explained the work he performed and took the time to answer some questions I had about our furnace and heat pump.”

– Craig M.

Heat Pump Repair in Waynesboro, VA 22970

“Casey was excellent! He was clear and direct with the problem and even though he did not have the part available he made sure we were scheduled before he left.”

– Ben E.

HVAC Maintenance in Staunton, VA 24401

“Michael did a good job. He was very professional, personable, and explained everything to me. I am very impressed and wanted to share with everyone at the company.”

– Kris A.

Need Service?

Contact the experts at Vailes Home Services.

Call us at 540-942-0198!


Vailes Home Services proudly provides HVAC service to Fishersville, Staunton, Waynesboro, Afton, Churchville, Grottoes, Stuarts Draft, Swooope, Verona, and the surrounding communities. Visit our service area page for more coverage details, call us at 540-942-0198, or request service online today.