Customer Testimonials


Heat Pump Replacement in Waynesboro, VA 22980

“Had a very great experience with Vailes and their very professional staff. My old heat pump failed recently and within a few days, a replacement was ordered and installed very quickly. The Tech's who performed the work were very professional, polite and patient answering my questions and giving me regular updates on their progress. I highly recommend this company and their staff to others who need their HVAC systems replaced.” – Gary S.

Heat Pump Maintenance in Fort Defiance, VA 24437

“Professional, efficient, great people skills, clean, to the point.”

– Larry P.

Kitchen Plumbing Replacement in Waynesboro, VA 22980

“I used Vailes to replace a sink, faucet, and garbage disposal. The technician, Chris, was very knowledgeable, professional, and did an excellent job. I will definitely use Vailes in the future!”

– Dot W.

Gas Furnace Maintenance in Waynesboro, VA 22980-3431

“Just had my furnaces checked for their yearly maintenance by Jessie and another fine young man that accompanied and worked with him to check everything out to make sure they were working properly. They discovered the humidifier wasn’t working properly and finally came to the conclusion that it wasn’t repairable. I really appreciated their friendliness and expertise. Vailes has some of the nicest and knowledgeable service technicians I have every met. I highly recommend them and trust them completely.”

– BA T.

Gas Furnace Installation in Staunton, VA 24401

“Great communications throughout. Arrived when scheduled; was organized, thorough and neat.

First time used- my “go to” company now.”

– Nelson P.

Heat Pump Maintenance in McDowell, VA 24458

“great service this am from KYLE !!! friendly-professional -so thorough !! liked having him in our mountain home.have always enjoyed gene {bull} also and applaud vailes for always having such fine employees !! ROBERT–GREAT SERVICE IN EVERY WAY !! HAPPY 2020 AND APPRECIATE WHAT YOU ALL DO FOR ME”

– Doug M.

Garbage Disposal Replacement in Staunton, VA 24401

“Our garbage disposal was leaking. Vailes was able to send a technician that same day. Mr. Schaeffer quickly installed the new unit and tested its operation.
We have used Vailes both for a complete bathroom remodeling and for a number of minor repairs, such as toilets, and have always been completely satisfied with the speed, quality, and cost of the service.”

– Raymond B.

Ductless Mini-Split Repair in Waynesboro, VA 22980

“Gene “Bull” Schaeffer has worked on mine and my daughter’s units. He is always professional and courteous and gets repairs done!”

– Alisa A.

Water Leak Repair in Staunton, VA 24401

“Very polite, professional, and prompt.”

– Billy J.

Toilet Installation in Waynesboro, VA 22980

“Professional, courteous, been here several times in the past. good quality work.”

– Barbara C.

Need Service?

Contact the experts at Vailes Home Services.

Call us at 540-942-0198!


Vailes Home Services proudly provides HVAC service to Fishersville, Staunton, Waynesboro, Afton, Churchville, Grottoes, Harrisonburg, Keezletown, Mount Sidney, Mount Solon, Raphine, Stuarts Draft, Swooope, Verona, Weyers Cave, and the surrounding communities. Visit our service area page for more coverage details, call us at 540-942-0198, or request service online today.