Message to Casey: building management was informed of your observation regarding the HVAC unit in the lobby. It will be fixed tomorrow. Many thanks for your keen observation.”
“Michael performed cooling system maintenance on our heat pump systems. He was very thorough and professional. I was impressed with his attention to detail, fixing some things that would have probably been OK if left alone – like loose wire strands on a contactor terminal that have probably been that way for a while. He also fixed an intermittent problem I've had with UV lights in our upstairs system (loose ground wire) and took some steps to keep a mouse out of one of our outdoor units (stuffing steel wool in all the holes). It was a pleasure having Michael here. He is a credit to your organization.”
“Chad showed up on time and ready to get to work. He explained what he was going to do and gave other feedback as he checked out the a/c units and drains. He was very professional, courteous and knowledgeable. He explained changes to the filter policy and monthly payments for servicing any future calls. Chad can come back anytime for repairs or upkeep services!”
“Excellent service, on time, and very professional.”
“Chad was great! I’d love for him to come for my annual furnace check up in the fall. Thank you all for helping me!”
“Very informative worker explained things very well!”
“Can't say enough about Michael. He is always prompt, courteous and knowledgeable.”
“Casey did a great job! He did a thorough check on my system and surpassed my expectations. Thank you!”
“Very nice help! Very helpful with information.”
“Michael is very professional and detailed in his work. We are always very pleased with his work.”