“Once again, Vailes has provided a topnotch technician. Chad not only serviced my boiler, he first clearly explained what he was GOING to do. Then he took the time to invite and answer any questions I had about how the boiler works, its condition and the what he did. Chad listened to and answered questions directly. I like that Vailes' technicians provide written reports on the spot. The maintenance is a good value.”
- Gretchen B.