Testimonials Articles
Casey is very professional, courteous, knowledgeable and skilled. He’s also willing and patient to take the time to answer questions or concerns and to explain technical or service related issues. I trust and appreciate his expertise and care. I highly recommend Vailes!
Continue ReadingI’m very happy & satisfied with your technician Casey’s work he is also a very personable and pleasant person!
Continue ReadingCasey was wonderful! He took care of everything on our system. He was so professional. We have had other contractors out the past 4 years and Casey is the first one that impressed us. He did such a good job. I can’t say enough kind words. We will be using Vailes again in the future!
Continue ReadingCasey was superb!!! Polite Sharp and informative!!! Great Experience!!!!! Thank you! Looking forward to working with y’all in the future!
Continue ReadingMichael is very pleasant, professional and respectful of my property. He checked both systems thoroughly and gave me an honest assessment with a few options for improvements. Thank you!
Continue ReadingChad was very pleasant and professional. He was very thorough
Continue ReadingI have been a Vailes customer for many years and have only experienced consistent customer care and service in the Vailes tradition. .Technician Casey Hiett followed in the high standards Vailes is known for; he called to inform me of his expected arrival time, introduced himself and his co-worker, proceeded with a thorough explanation of…
Continue ReadingThank you Michael for your wonderful service 🙏 👏 I appreciate you so much taking your time to fix our air conditioner. And giving us good advice. Thank you again and have a blessed day 🙏 ☺️
Continue ReadingJake, Casey, and Lance came to help us with our AC on a HOT July day ~ they were FABULOUS! Our AC went out on a Saturday night, and Jake called us right back. We asked if he could come the very next morning ~ we were working for six hours (forecast to be very…
Continue ReadingMichael did a fantastic job replacing my rain tight disconnect and belt drive blower motor. He is extremely knowledgeable, incredibly competent, and so very professional. His attention to detail is really amazing – I feel very confident in the quality of his work! Thank you!
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