Testimonials Articles

Heat Pump Repair in Waynesboro, VA 22980

February 16, 2021

“Kile did a great job, diagnosed the problem and resolved it quickly.”

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Plumbing Repair in Staunton, VA 24401

November 11, 2020

“As always, Vailes came to my rescue! Fixed a leaking pipe that we couldn’t reach. Minimal holes, and Gene cleaned up any messes he made. Quality work that keeps us calling when we have house maintenance issues.”

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Gas Furnace Repair in Waynesboro, VA 22980

November 11, 2020

“As always, Vailes provides great service. Gene is a great technician and has been at my house many times. He is courteous and knowledgeable. I only call one place for my heating/cooling problems.”

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Plumbing Repair in Afton, VA 22920

November 5, 2020

“Very professional, fixed a problem and explained the repairs. Thank you!”

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Heat Pump Repair in Waynesboro, VA 22980

October 28, 2020

“Gene “Bull” Schaefer and Rory Schoemaker always are extremely professional and knowledgeable about their job! I wouldn’t call anyone else but Vailes! Reasonable prices and timing!”

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Ductless Mini-Split Repair in Staunton, VA 24401

October 22, 2020

“Kile was super courteous, took time to answer every question I threw at him, explained what was wrong with the system, the cause of the problem, and the plan for repair. Can’t ask for more in a service call!”

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Plumbing Repair in Staunton, VA 24401

August 20, 2020

“He was great. Answered all my questions. Service was explained so I could understand why I had this problem what needed to be done and how to prevent it from happening again. Very satisfied with this service!”

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Air Conditioner Repair in Staunton, VA 24401

July 28, 2020

“Nice job. Gene and Blake make a good team. Thanks”

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Ductless Mini-Split Installation in Crozet, VA 22932

July 25, 2020

“Wow! Vailes is top notch! What an amazing company to work with. From the first phone call with Samantha, to meeting Rory for the initial walk-through and estimate to the final installation, every one I spoke with and dealt with – highly professional, friendly, caring, patient, thorough.. The list goes on. Samantha is beyond helpful…

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Air Conditioner Repair in Waynesboro, VA 22980

July 11, 2020

“Mr. Schaefer was very professional and walked me through the whole procedure & all the steps he was going to do. He finished the job in a very timely manner. I was very happy with the job & he made sure everything was cleaned up. I would highly recommend him any day of the week.”

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