Testimonials Articles

Ductless Mini-Split Installation in Stuarts Draft, VA 24477

February 16, 2020

“We couldn’t be happier with our new heat pump system. Rory was professional and considerate during the planning and installation. The entire installation team was polite and efficient and we would recommend Vailes without hesitation. It was a pleasure working with them and we now have a more comfortable home. Thank you for everything.”

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Heat Pump Replacement in Waynesboro, VA 22980

February 12, 2020

“Had a very great experience with Vailes and their very professional staff. My old heat pump failed recently and within a few days, a replacement was ordered and installed very quickly. The Tech’s who performed the work were very professional, polite and patient answering my questions and giving me regular updates on their progress. I…

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Heat Pump Maintenance in Fort Defiance, VA 24437

January 31, 2020

“Professional, efficient, great people skills, clean, to the point.”

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Kitchen Plumbing Replacement in Waynesboro, VA 22980

January 27, 2020

“I used Vailes to replace a sink, faucet, and garbage disposal. The technician, Chris, was very knowledgeable, professional, and did an excellent job. I will definitely use Vailes in the future!”

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Gas Furnace Maintenance in Waynesboro, VA 22980-3431

January 23, 2020

“Just had my furnaces checked for their yearly maintenance by Jessie and another fine young man that accompanied and worked with him to check everything out to make sure they were working properly. They discovered the humidifier wasn’t working properly and finally came to the conclusion that it wasn’t repairable. I really appreciated their friendliness…

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Gas Furnace Installation in Staunton, VA 24401

January 11, 2020

“Great communications throughout. Arrived when scheduled; was organized, thorough and neat. First time used- my “go to” company now.”

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Heat Pump Maintenance in McDowell, VA 24458

January 6, 2020

“great service this am from KYLE !!! friendly-professional -so thorough !! liked having him in our mountain home.have always enjoyed gene {bull} also and applaud vailes for always having such fine employees !! ROBERT–GREAT SERVICE IN EVERY WAY !! HAPPY 2020 AND APPRECIATE WHAT YOU ALL DO FOR ME”

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Garbage Disposal Replacement in Staunton, VA 24401

January 6, 2020

“Our garbage disposal was leaking. Vailes was able to send a technician that same day. Mr. Schaeffer quickly installed the new unit and tested its operation. We have used Vailes both for a complete bathroom remodeling and for a number of minor repairs, such as toilets, and have always been completely satisfied with the speed,…

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Ductless Mini-Split Repair in Waynesboro, VA 22980

January 3, 2020

“Gene “Bull” Schaeffer has worked on mine and my daughter’s units. He is always professional and courteous and gets repairs done!”

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Water Leak Repair in Staunton, VA 24401

December 30, 2019

“Very polite, professional, and prompt.”

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